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Addressing the loneliness epidemic in the workplace

Loneliness has become an epidemic, but Three and Jackie Carpenter offer five ways leaders can create connection for their teams.

4 min read



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The Surgeon General recently declared loneliness an epidemic. Studies have shown that chronic loneliness can have detrimental effects on both mental and physical health, leading to decreased productivity, increased absenteeism and higher turnover rates in the workplace. While this may seem like bad news, it actually creates a tremendous opportunity for employers to create communities where employees can forge meaningful connections and establish friendships. By fostering a sense of belonging and connection among their workforce, employers can not only enhance employee wellbeing but also boost engagement and retention.

Three and Jackie Carpenter
Three and Jackie Carpenter

People today are starving for the time and attention of others. The rise of technology and changing social dynamics have contributed to an increasing sense of isolation and disconnection among individuals. The pandemic further exacerbated this issue, with remote work and physical distancing measures leading to heightened feelings of loneliness. Research has indicated that prolonged loneliness can have severe consequences for individuals, including depression, anxiety and compromised immune systems. 

Employers that proactively create and foster workplace communities where employees feel a sense of belonging and friendship, not only combat loneliness, they provide a core psychological need workers are seeking. Here are some ways organizations can combat loneliness: 

Prioritize creating a culture of connection

Employers should prioritize building a culture that values connection, inclusion and collaboration. Encouraging open communication, team-building activities and fostering positive relationships among employees leads to a supportive work environment. Creating this kind of culture begins by introducing new employees to others in their first few days on the job. Asking for ideas, assigning team projects and strategically planning opportunities for employees to work together (in person as much as possible) are great initiatives to implement to promote connection.

Establish Employee Resource Groups (ERGs)

ERGs are voluntary, employee-led groups that focus on specific interests or identities. These groups provide a platform for employees to connect with others who share similar experiences and passions. By supporting and promoting ERGs, employers can facilitate the formation of communities within the workplace.

Create social spaces 

Designating communal areas where employees can gather, relax and socialize can significantly contribute to fostering a sense of community. Whether it’s a comfortable breakroom, a shared outdoor space or organizing social events both during work and outside of work, providing opportunities for employees to interact encourages meaningful connections. It also helps promote collaboration and teamwork!

Implement mentorship programs

Pairing employees with mentors within the organization can create a supportive relationship that goes beyond the usual work dynamic. Mentorship programs provide opportunities for guidance, professional development and social connection, fostering a sense of belonging and personal growth. 

Encourage work-life balance

Employers should promote a healthy work-life balance to prevent isolation and burnout. Flexible work arrangements, wellness programs and encouraging employees to pursue their hobbies and interests outside of work can enhance overall well-being and reduce loneliness.

By actively addressing the loneliness epidemic, employers can reap significant benefits. Engaged and connected employees are more likely to be productive, creative and committed to their work. A sense of belonging and friendship can enhance job satisfaction, leading to improved retention rates and reduced turnover costs. Additionally, a positive workplace culture that emphasizes connection can attract and retain top talent. Employees today seek inclusive environments where they feel a sense of belonging and party of a community working together for a higher purpose.  


Three and Jackie Carpenter are the authors of People First: The 5 Steps to Pure Human Connection and a Thriving Organization. They consult, coach and speak to organizations and associations who desire to create positive employee experiences and upbeat company cultures.

Opinions expressed by SmartBrief contributors are their own.


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