Insights for the travel audience
The AI Impact Summit features AI experts, including Zack Kass, a futurist at OpenAI, and Mutale Nkonde, founder and CEO of AI for the People, whose keynote speeches and discussions will provide valuable knowledge and inspiration to navigate the complexities of AI in business operations.
On September 27, day 1 will explore AI opportunities within various industries. Participants can learn from compelling case studies and best practices, understand how AI has transformed industries and envision its potential impact on travel. The opening keynote features Smartbrief’s Melissa Turner and OpenAI and will discuss the promises, pitfalls and progress of AI. The general session will discuss how AI will enhance and challenge various industries and include insights from Togal.AI, Deloitte and Teladoc Health. Throughout the first day, speakers will focus on specific industries such as tech, infrastructure, health care, banking and finance, food and retail, manufacturing and supply chain, and education.
Day 2 will dive into the day-to-day operations of businesses, offering opportunities to learn about enhancing critical organizational functions. These insights are vital for the travel industry, providing guidance on leveraging AI in customer service, revenue management, logistics, and personalized marketing strategies. A fireside chat led by Nkonde, known for her advocacy of reducing algorithmic bias, will be a highlight of the day. Additionally, experts like Shaye Mandle at AdvaMed and Brad Bogolea with Simbe will share their expertise, empowering attendees to apply actionable insights in their own work.
Beyond Nkonde’s session, the summit will addresses the importance of responsible AI use in other sessions as well. Policies and considerations for implementing AI ethically and responsibly will be discussed, ensuring the travel industry’s adoption of AI aligns with societal and ethical standards. Building trust and maintaining the human touch in travel experiences is essential.
Registration and additional information
- Part 1: How to serve today’s digital nomad and bleisure travelers
- Part 2: How to serve conference and expo business travelers
- Report: Travel industry challenges ahead
- Study predicts rebound of business travel in 2023
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