All Articles Leadership Workforce How workplace education programs can win over Gen Z

How workplace education programs can win over Gen Z

To retain Gen Z employees, companies must offer flexible learning paths including certifications, writes Michelle Westfort.

5 min read

LeadershipWorkforce

Gen Z

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Generation Z continues to enter the workforce in greater numbers, and understanding their distinct priorities and motivations is essential for employers. Eager for meaningful professional growth, they don’t limit themselves to traditional educational routes. Instead, they actively seek companies that demonstrate commitment to workforce development through multiple avenues that align with their career aspirations.

That mindset shift is already reflected in national trends. Enrollment among 18-year-olds at four-year colleges is declining, indicating that many young adults consider non-traditional educational paths while still valuing formal education. At the same time, nearly half of Gen Z professionals — those born between 1997 and 2012, who are expected to become the largest generation in the workforce by 2035 — report a willingness to leave jobs lacking advancement opportunities. In response, forward-thinking employers are being prompted to redesign their education benefits to accommodate this generation’s approach to skill acquisition and career development.

What does this mean for companies? Here are three ways organizations can restructure their education programs to deliver learning and growth opportunities for Gen Z, as their reach and influence continue to expand.

Education reimagined: Embrace Gen Z’s open view of learning paths

Gen Z members have grown up in a rapidly evolving digital landscape where adaptability is second nature. Rather than automatically defaulting to traditionally acquired degrees, many are broadening their view of education also to include short-term, stackable learning options that directly connect with their career goals. In short, they value learning that delivers meaningful, faster results while helping them stay agile in a dynamic economy.

This perspective is driving interest in alternative educational paths such as community colleges, trade schools, apprenticeships and employer-sponsored learning programs that offer more direct routes to employment with less financial burden. Many Gen Z members are also pursuing skills-based education, with 56% believing trade skills, nursing, STEM and similar focused training make sense in today’s job market realities. 

However, despite Gen Z’s pragmatism about flexible learning pathways, education itself and earning a degree remain fundamentally important to them. A Gallup survey confirms that 80-87% of Gen Z still consider college education very or fairly important, though there are affordability concerns.

Double win: Make education easy to access, and easy on the wallet

Gen Z has grown up hearing cautionary tales about student debt. Since 1978, the cost of four-year public education has skyrocketed by 151.1% while median family income only grew by 20.2%, creating a substantial affordability gap that hasn’t gone unnoticed. Many Gen Z members view non-traditional learning paths as strategic, lower-risk routes to upward mobility that can still deliver the skills and learning they need to succeed.

For example, interest in certificates and micro-credentials is on the rise. In 2024, a survey of working adults found that 28% expressed a preference for these options. This year, that number grew to 34%, a sign of the growing demand for non-degree learning pathways. This trend is occurring for good reasons. They enable employees to quickly transition into new roles or enhance existing expertise while acquiring skills and learning that can eventually be applied to college degrees.

Another barrier to education for many cash-strapped Gen Z employees is traditional tuition reimbursement programs. Though well-intentioned, they require employees to pay in advance and wait months for reimbursement.

Recognizing this limitation, more companies are now offering a direct-bill model that shifts upfront payment to the employer. This ensures that the financial burden is taken off the employees, making education more accessible to them. The direct-bill approach has proven effective with “uptake rates of up to 5-10% in some cases—more than five times the average for traditional tuition reimbursement programs.”

Purpose-driving learning: Align education benefits with Gen Z values and career goals

To truly attract and retain Gen Z talent, companies must develop comprehensive workforce development strategies that seamlessly integrate learning with career advancement. This generation expects their investment in education and skill development to translate into tangible opportunities, with employers who recognize these efforts as integral components of a defined career progression.

One of the most effective ways to demonstrate that commitment is by creating learning pathways that connect to career advancement. When employees know that earning a degree, gaining a new certification or completing a relevant course could help them step into a leadership role or move into a better job, learning becomes more than an abstract perk. It becomes a concrete strategy for professional mobility. That also means being transparent about internal growth opportunities and what skills are necessary to reach them.

Some employers are building clear learning pathways by investing in job-ready certification programs in skilled trades. At leading companies across industries, from hospitality to health care, employees now have the opportunity to participate in immersive, self-paced training programs that cover high-demand fields such as HVAC, electrical, building maintenance and appliance repair. These programs emphasize practical, hands-on learning through virtual simulations and expert-led instruction, allowing employees to build usable skills in a short time frame without stepping away from their jobs.

Embracing the future: Meeting Gen Z where they learn

Workforce development is evolving in ways that reflect a fundamental truth about today’s young professionals. Gen Z wants meaningful education opportunities that align with their values, while remaining financially accessible. This means offering flexible learning paths, removing financial barriers through direct-bill models and connecting skills development to advancement opportunities. Organizations that succeed will understand this generation’s pragmatic yet persistent belief in education’s value. In the competition for talent, the winning companies will be those who view Gen Z not as a challenge to accommodate, but as catalysts for building more powerful learning strategies for retention and long-term engagement that benefit employees across all generations.

Opinions expressed by SmartBrief contributors are their own.

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