All Articles Education Voice of the Educator Supporting diverse IB students depends on digital tools, human connection

Supporting diverse IB students depends on digital tools, human connection

In a district where students face challenges in school and at home, technology levels the playing field, but true equity comes from person-to-person support, educator Koriene Petrelli writes.

7 min read

EducationVoice of the Educator

Illustration of a student climbing a school building

When I first stepped into Westbury High School in New York, I was a health and physical education teacher. I never imagined that one day I would be leading our International Baccalaureate Diploma Programme. But when our district made the bold choice to bring the IB DP to a diverse student body — 77% Hispanic, with a large English learner population and many students from economically disadvantaged backgrounds — I knew it was an opportunity we couldn’t miss.

The IB Diploma Programme challenges students to think critically, write deeply and connect their learning to the world around them. But it also demands resources, structure and support. At Westbury, our journey to digital learning has been as much about equity and wellness as it has been about academics.

How digital platforms helped students and teachers

In the early days, our IB DP students carried heavy textbooks that often felt disconnected from their lived experiences. For many, the language barrier compounded the challenge — trying to engage with rigorous content in a second language was overwhelming.

Transitioning to digital platforms changed everything. Instead of flipping through static pages, students could use Kognity to engage with interactive resources, self-check quizzes, and instant feedback. For our English language learners, built-in translation tools have made rigorous content far more accessible. I’ve seen students’ confidence grow as they realize they can master complex material without getting lost in vocabulary. 

We’ve also relied on ThinkIB and the invaluable knowledge and experience of colleagues in neighboring districts, which have strengthened our implementation and deepened our understanding of IB curriculum. 

When resources are flexible and accessible, and when we tap into the collective wisdom of experienced educators, students who once might have felt excluded from advanced programs like the IB DP begin to see themselves as capable scholars.

Teachers, too, have benefited from the digital shift. Customizable lessons allow them to adapt content to their students’ needs, while real-time assessment data highlights which students need extra support. What once took hours of grading and data tracking is now streamlined, freeing teachers to focus on direct instruction and relationship-building. 

Diverse supports for diverse learners

Many of Westbury’s IB DP students are balancing challenging academics with real-world responsibilities. They may work after school, care for younger siblings, or navigate the complexities of learning in a new language. Some worry about food, clothing, or even housing stability.

To meet those needs, our school has built wraparound supports like a clothing closet, a food pantry and mental health resources. These services are not extras; they’re lifelines that allow students to focus on learning. I’ve had students tell me that having access to a warm coat or a reliable meal made the difference between staying in school and dropping out.

Digital tools have become part of that safety net. When students can access lessons on their phones, submit work flexibly or get immediate feedback without waiting for the next class period, they’re more likely to stay engaged, even when life outside school is complicated. For English learners, especially, the ability to toggle between languages or access audio support makes IB DP content more inclusive.

Technology helps us level the playing field. But it works best when paired with an understanding of the real barriers our students face. It works best when we measure success through a lens that goes beyond grades alone.

For example, we intentionally look at student growth through the IB Learner Profile: Are students becoming risk-takers by participating more in discussions and challenging themselves academically? Are they developing as communicators, expressing ideas with greater clarity? Are they demonstrating critical thinking and reflection as they tackle complex tasks? 

We also watch for evidence of students becoming more principled and caring through responsible decision-making and service, and more reflective as they evaluate their own progress and set meaningful goals. Attendance patterns, persistence on long-term projects, adviser observations, and student reflections all paint a fuller picture of success — one that honors the whole student, not just their transcript.

Technology can’t replace the human connection

As much as I’ve seen digital platforms enhance learning, education is ultimately about human connection. Relationships inspire students, spark curiosity and build confidence. Technology can never replace that.

I’ve seen students light up when a teacher takes the time to check in, ask about their lives or encourage them through a challenge. No digital platform, no matter how advanced, can replicate the power of human encouragement. That’s why we support our teachers by emphasizing that technology should enhance learning, not replace, relationships. 

Our professional development focuses on purposeful tech use — tools that support collaboration, feedback and differentiation — while still prioritizing discussion, meaningful check-ins and student voice. Through ongoing coaching and collaboration, we encourage teachers to balance screen time with the interactions that matter most, ensuring that strong relationships remain at the center of instruction. As tools like AI become more common, we must ensure they amplify rather than diminish the irreplaceable role of teachers in shaping young minds and hearts.

There are also important issues of equity and privacy. Not all families have reliable internet access, and not every student feels comfortable sharing data through digital systems. As we adopt new tools, we must prioritize inclusivity and safeguard student information.

The future of IB DP and digital learning

I see enormous potential in the years ahead. AI tutors could one day personalize instruction in real time. AR and VR tools might bring abstract concepts to life by using immersive simulations that allow students to observe a chemical reaction or explore world history. Digital records could help us track progress seamlessly across classes and years.

But the real future lies in striking a balance. Digital tools can, and should, reduce inequities, improve access and empower students to take ownership of their learning. Yet they must never overshadow the role of teachers as mentors, guides and champions of student success.

At Westbury, our vision is clear: Expand access to the IB DP, leverage digital tools to support diverse learners and continue to put student well-being at the center. For me, success looks like more students not only earning IB DP diplomas but also believing they belong in advanced programs, college classrooms and leadership roles beyond high school.

Our journey with IB DP at Westbury has shown me that digital tools and human connection are not opposing forces; they are partners. When combined thoughtfully, they create a more equitable, engaging and rigorous experience for students who might otherwise have been left out of advanced programs. 

As educators embarking on this path, I encourage you to actively seek support from peers in neighboring districts and reach out to the broader IB community. Collaborating with experienced colleagues through workshops, conferences and online networks provides practical insights, shared resources and strategies for overcoming common challenges. Remain curious, ask questions and lean on these networks early and often. As we commit to embracing technology that empowers learning while holding fast to the human relationships that give education its heart, we also strengthen our programs through the connections we build with fellow educators. That’s how we’ll prepare every IB DP student to thrive as global citizens and compassionate leaders.

Opinions expressed by SmartBrief contributors are their own.

 


Subscribe to SmartBrief’s FREE email newsletters to see the latest hot topics on educational leadership in ASCD and ASCDLeadersThey’re among SmartBrief’s more than 200 industry-focused newsletters.