In 2016, Tucson, Ariz., was declared the first City of Gastronomy in the US by Unesco, and it lives up to its designation by offering plenty of culinary options. Travelers can taste a variety of beers at Iron John's Brewing Company, dine on Mexican cuisine with a Southwestern flair at Charro Steak and enjoy farm-to-table dishes at the Welcome Diner.
About 75% of Americans would consider using an agent for their travel needs, and 46% believe there's value added when you work with an agent, according to a new AAA Travel study. "Although travelers today have myriad ways in which to book their vacations, they recognize the value of working with a professional, experienced travel agent," said Bill Sutherland of AAA Travel.
Southwest Airlines will give $1 million in grants of up to $50,000 to nonprofits and aviation-focused schools in the communities it serves. The program supports organizations that develop leadership, build a resilient workforce and focus on K-12 education in science, technology, engineering and mathematics.
Following its merger with U.S. Airways five years ago, American Airlines put its focus on earning trust with its new 130,000-employee base, with a goal of becoming the best in the business by creating a people-centric culture. "When you have the right employee experience, it brings to life the customer experience you want to deliver, which creates positive operational and financial results," said Mark Mitchell, American's managing director of HR.
Southwest Airlines will build its first maintenance hangar in the Northeast at Maryland's Baltimore-Washington Thurgood Marshall International Airport, the carrier's second-busiest hub. With more than 240 aircraft passing through BWI each day, the airline's 120 technicians will be able to service the aircraft in a new three-bay indoor space, with room for eight more planes outside. "It's important to have it in Baltimore, because it's such an important part of our route system," said CEO and President Gary Kelly.
A provision in the FAA reauthorization bill would allow the Department of Transportation to police the cost of change fees. If passed, this provision would be one of the most significant checks on airline pricing since the Carter administration and could result in higher ticket prices for consumers. Half of reservation changes are made within 24 hours of scheduled departures, making it hard for airlines to anticipate the effect on their revenue and operations, said John Heimlich, Airlines for America's chief economist.
Passenger-screening canines showed off their skills at Hawaii's Daniel K. Inouye International Airport. More than 300 trained working dogs help patrol Transportation Security Administration checkpoints across the nation.
This week, an A321 powered by a 15.5% renewable-fuel blend was delivered to JetBlue Airways, marking its first renewable jet-fuel flight and Airbus' first aircraft powered by sustainable fuels from its US facilities in Mobile, Alabama. The airline will take delivery of four more A321s by the end of this year. "Our goal is to serve as a market-maker for renewable jet fuel, creating demand and therefore supporting supply. We're working closely with Airbus to set up infrastructure for more options in the southeast region," says JetBlue CEO Robin Hayes.
United Airlines will in October add a sixth daily flight from Wisconsin's Austin Straubel International Airport to Chicago O'Hare International Airport.
Not asking for help when overwhelmed at work greatly increases workplace stress and affects work-life balance, according to a LinkedIn survey. "If you don't ask for help, and you're in an untenable situation, you're going to ultimately find yourself underperforming or finding yourself in a health issue," Stanford lecturer Leah Weiss explains.
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