United Airlines is trying out a new program that makes Samsung Galaxy tablets available for rental on flights to Hawaii from the continental U.S. and from Hawaii to Guam. "Later this year we will look at customer feedback to decide if we want to expand to other routes," said spokeswoman Karen May. "We did this under the premise of giving our customers another choice of entertainment because we know how important that is to them."
Guizhou is a great destination for travelers looking to see the old and new Eastern worlds, although near neighbors Sichuan and Yunnan tend to be more popular. Guiyang, the province's capital, showcases local cultures and offers a great blend of urban life and a stunning countryside.
The best way to get clients to part with their money and return to your service is to give them a great experience, advises Mary Stephan. Clients need to know that you understand your products and feel confident that you'll give them what they're looking for.
Several domestic airports in major cities, including Atlanta, New York City and Philadelphia, are adding local restaurants to airport terminals. From the minute they arrive, travelers can indulge in regional cuisine, allowing them to access a unique dining experience.
Gordon Bethune, retired Continental Airline's CEO, is credited for making the airline a profitable and popular carrier. He says treating employees with respect and making them want to work are keys to making a company run well.
Southwest has some of the highest customer satisfaction ratings in the industry, and it's people like Customer Service Agent Gail Smith who have helped make it happen. Smith tries to engage with customers on a human level even though she only sees them for a few minutes each.
Traffic for Alaska Air Group increased by 6.4% in July while capacity expressed in available seat miles jumped by 6.9% for the month, according to the company. That increase included a 5.7% traffic increase on Alaska Airlines over July 2014.
Gerald Laderman has been named as acting chief financial officer for United Airlines, succeeding John Rainey who left to take a new position. "Gerry's financial leadership and deep experience in airline finance are well known on Wall Street, and his significant role in developing and executing United's strategic and financial plans has proved invaluable over the years," said Chairman, President and CEO Jeff Smisek.
Alaska Airlines will operate an additional flight between Seattle and Pullman, WA on Wednesday, Aug. 26 to carry mourners wanting to attend the memorial service for Washington State University President Elson Floyd. Floyd died June 20 after a battle with cancer.