The future of the travel industry is dependent on the psychology of tourists, who will only travel when and as far as they feel safe, Jason Guggenheim of Boston Consulting Group says. He shares some of his insights into the factors that will help the industry rebound.
A World Navigator voyage to Antarctica now has a shortcut aboard a chartered jet that will fly travelers from Orlando, Fla., to Ushuaia, Argentina, as part of an Atlas Ocean Voyages cruise adventure. The private flight shaves off a day's travel time and offers business class seating, meals and drinks.
The Federal Communications Commission has stopped considering a proposal to allow airline passengers to use mobile phones above 10,000 feet. The "record is insufficient to determine any reasonable solution that would strike an appropriate balance of competing interests," the FCC said based on opposition from pilots and flight attendants.
A bipartisan COVID-19 relief proposal introduced in the Senate would include $17 billion for airline payroll support. Nicholas Calio, president and CEO of Airlines for America, praised the "provisions intended to help airlines make payroll and protect the jobs of our industry's hardworking employees." Tens of thousands of airline employees remain involuntarily furloughed after Congress failed to extend the Payroll Support Program by Oct. 1. Calio added, "We continue to hold out hope that Congress will act swiftly to preserve the jobs of these hard-working men and women in the US airline industry."
Airlines for America today applauded the Department of Transportation's final rules on traveling by air with service animals, which aligns the definition of a service animal with the Department of Justice's definition under the Americans with Disabilities Act. "Airlines are committed to promoting accessibility for passengers with disabilities and ensuring their safe travel. The Department of Transportation’s final rule will protect the traveling public and airline crewmembers from untrained animals in the cabin, as well as improve air travel accessibility for passengers with disabilities that travel with trained service dogs," said Nicholas Calio, A4A president and CEO.
Airlines are offering tours to corporate travel managers, highlighting the layers of protection they have put in place to protect the health and wellbeing of passengers and crew. "We've actually found these airport tours are a great way to showcase what we're doing and bring people out here to see it first-hand," Delta's Charlie Schewe told CNBC.
American Airlines CEO Doug Parker put a personal stamp on the airline's decision to resume flying the revamped 737 Max by participating in one of its test flights along with President Robert Isom and posting the photographic evidence online. "I've long said that when American Airlines pilots -- who are the best in the business -- are comfortable and confident in flying the MAX, so am I," Parker posted on Instagram, adding that his wife had also boarded the flight in Tulsa, Okla.
Southwest Airlines' decision to move into Colorado Springs in March is "transformational," says Greg Phillips, the airport's director of aviation. Southwest will offer a slate of 13 daily departures to five cities starting March 11.
With all major North American airlines now offering complimentary rebooking, fees for changing a reservation are the province of scammers that often masquerade as authorized airline partners, Alaska Airlines warns customers in a blog post. Alaska also warned about "scamming websites" and phone operations that post ultra-low, fake fares and pose as airline reservation agents.
US airlines marked Giving Tuesday through featuring platforms that allow customers to donate frequent flyer miles to charitable organizations. While "Giving Tuesday" shines a spotlight on the option, these programs operate year round.
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