It's best to make the sales process as easy as possible, because consumers already lead busy lives, Mike Marchev advises. Tips to create an easy environment include projecting a cheerful attitude and staying true to your word.
Southwest Airlines on Sunday launched service to Honolulu from Oakland, Calif., with celebrations that included in-flight hula dancing and complimentary leis for passengers. Passengers also got to sample the airline's expanded snack selection. Meanwhile, Southwest Airlines will add six new nonstop routes, including service between St. Louis and Salt Lake City; Dallas and Cleveland; and Nashville, Tenn., and Buffalo, N.Y.
Kansas City International Airport in Missouri will break ground on a $1.5 billion terminal this month. The project will feature 39 gates, create 5,000 jobs and help accommodate airport traffic, which has nearly tripled since the original facility opened in 1972. "A modern airport that is attractive to passengers and airlines is an important competitive advantage for any major metropolitan area," said Kansas City Area Development Council CEO Tim Cowden.
Alaska Airlines has launched daily nonstop service between Washington's Seattle-Tacoma International Airport and Ohio's John Glenn Columbus International Airport. "This new service to Columbus represents Alaska's first destination in the Buckeye State, and our commitment to offer the most nonstop destinations from our hometown of Seattle," said Nicholas Haan, director of network planning for Alaska Airlines.
Southwest Airlines on Sunday celebrated St. Patrick's Day by giving complimentary premium alcoholic beverages to passengers 21 and older.
Postcard Hotels & Resorts is the first new luxury brand developed in India in two decades. "Has the luxury hospitality sector evolved to a level where it does not require any innovation? The answer is no," said founder Kapil Chopra.
Hawaiian Airlines will a third daily flight between Honolulu's Daniel K. Inouye International Airport and San Francisco International Airport starting Oct. 16. The airline will operate the flight with Airbus A321neo aircraft.
Alaska Airlines has a history of using technology to enhance the passenger experience, from being the first to implement kiosks and mobile check-in to offering inflight Wi-Fi and virtual reality experiences. "We know that our travelers care very much about technology, so we're looking at ways to be creative," said Annabel Chang, vice president for the Bay Area at Alaska Airlines.
The United Airlines Guam Marathon will take place April 14, and runners can participate in a range of races from a full marathon to a 5K. Runners are supported with aid stations throughout the course stocked with drinks, local fruits and candy.
American Airlines Cargo will use Jettainer's "Cool Management" service, which leases, manages and positions temperature-controlled shipping containers.
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