Help wading through and understanding the neverending amount of travel information on the internet isn't the only reason consumers seek out the help of a travel advisor. They also can serve as advocates in confusing or complicated situations or when circumstances change.
Travel advisors too often worry about price competition from online travel agencies when, in fact, they should be distinguishing themselves by what they know and all they offer, Richard Earls writes. Help potential customers by explaining that you sift through the disparate details and serve as a consultant in a way OTAs never could.
Wellness travel -- which tallied 17% of global travel before the pandemic hit -- will settle into a new normal as people seek escape and stress relief as lockdowns end, SmartBrief Senior Travel Editor Angie Giroux writes. Nature retreats with amenities such as forest spas, hiking and meditation experiences will be among the popular options, she says.
Airlines for America applauded the International Civil Aviation Organization's newly released recommendations for the safe, sustainable and secure restart of global air travel. The report, which was produced with input from more than a dozen countries and numerous regional and international organizations, provides a framework for the safe, phased return of domestic and international aviation and provides risk-mitigation recommendations for passenger and cargo air travel.
American and Southwest Airlines commemorated the start of Pride Month by sharing the stories of crew members. An American pilot discussed his "passion for aviation" and a Southwest technology manager wrote about parenting a toddler.
Almost 949,000 people passed through Transportation Security Administration checkpoints the last weekend in May, up from 476,000 people on the first weekend of the month. Airlines for America reported that domestic flights carried an average of 47 passengers, up from 17 at the beginning of May.
Southwest Airlines CEO Gary Kelly and Vice President Southwest Business Dave Harvey outlined measures the airline is taking to better support and meet the needs of business travel during the pandemic. "We recently gifted 670 partner companies 100,000 Rapid Rewards points apiece. We want to support our partners the best we can," Harvey said.
JetBlue CEO Robin Hayes details the enhanced procedures the carrier is taking to protect passengers with its "Safety from the Ground Up" program, and discusses the future of business travel, which he believes will have a slower recovery than leisure travel. People in "relationship jobs," such as sales, will need to travel again, but some level of decline in business trips may be permanent, he says.
Tour companies probably will not resume business as usual when pandemic restrictions lift. Having only private tours instead of grouping together strangers, temperature checks and other health precautions, and skipping high-density locations are some of the likely changes.
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