JetBlue Airways President and Chief Operating Officer Joanna Geraghty talks about the airline's possible plans to offer service to London, how JetBlue encourages girls to consider STEM careers and the importance of keeping in touch with workers. "You take care of your people; they take care of your customer. Whether its pay, benefits, tattoos or nail-polish color, we try to find solutions to make their work life better," she said.
Hawaiian Airlines plans to add another daily flight between Honolulu's Daniel K. Inouye International Airport and San Francisco International Airport. The added service is scheduled to begin Oct. 16 and help accommodate nearly 500,000 annual passengers between the cities.
Traffic has increased at Las Vegas' McCarran International Airport, and American Airlines is looking to launch service between the facility and Tokyo's Haneda International Airport.
Reporter David Parker Brown shares what it was like to attend an Alaska Airlines media event that included a VIP flight and a look at improvements, including a refreshed color palette, healthy foods and comfortable new seats equipped with tablet holders and power outlets. "This truly is a new Alaska with some of Virgin culture mixed in. They nailed it," he wrote.
Air Canada was named the cleanest airline in North America by the Skytrax 2018 World Airline Awards. Passengers scored airlines' cleanliness in areas including seats, tables, lavatories, carpets and cabin panels.
InterContinental is testing Lighting Science's Journi light in rooms. The device alters light wavelengths to foster better sleep.
Vegemite-infused breakfast pizza at The St. Regis Bangkok and the global approach at the Jackalope hotel in Australia are just two examples of how hotels are dealing with the challenge of what to offer guests for breakfast.
It's best to make the sales process as easy as possible, because consumers already lead busy lives, Mike Marchev advises. Tips to create an easy environment include projecting a cheerful attitude and staying true to your word.
Southwest Airlines on Sunday launched service to Honolulu from Oakland, Calif., with celebrations that included in-flight hula dancing and complimentary leis for passengers. Passengers also got to sample the airline's expanded snack selection. Meanwhile, Southwest Airlines will add six new nonstop routes, including service between St. Louis and Salt Lake City; Dallas and Cleveland; and Nashville, Tenn., and Buffalo, N.Y.
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