SmartBrief Originals
Insights, tips and best practices for executive business leaders and managers

As tech companies struggle to build diversity, they should remember that empathy can be a transformative tool for deconstructing unconscious biases and building understanding between people of different backgrounds.

Research into persuasion suggests that smart leaders will first seek to understand what the other people is thinking -- and why -- before attempting to sway them.

Chances are, even if CEOs think they're actively listening to the employee voice of an organization, the workforce doesn’t agree.


Willpower is something that can be learned and can be strengthened with practice. It’s also a vital component of mental toughness.

8 entrepreneurs offer advice for leaders who want to find out, "Am I doing a bad job?"

""I don’t have patience for excuses. We all make mistakes. The first part of learning is admitting."

SmartPulse -- our weekly nonscientific reader poll in SmartBrief on Leadership -- tracks feedback from more than 210,000 business leaders. How do you view your need for skill development?

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Airlines are working to better utilize up-to-the-minute information about customers, preferences and revenue streams

How do we define organizational agility? And what might that mean for your organization?

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Volkwagen is not an exception. Is your company culture inadvertently laying the groundwork for cheating?

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How airlines can optimize total revenue to increase profit

"Scrappy" shows us how we might find a realistic path toward achieving more of what we want.

Molly MacDonald overcame a cancer diagnosis and financial stress to start a nonprofit for others like her. Here's her story.

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Health care marketing is at a critical time in the industry


Drama creates a vicious cycle, and misery certainly loves company. How can break the cycle?