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How can Facebook regain your trust?

1 min read

Marketing Strategy

Facebook privacy drama continues to be the lead story in SmartBrief on Social Media — as more inflammatory Mark Zuckerberg comments surfaced and company called an emergency meeting to talk about users’ privacy concerns.

Some are arguing that Zuckerberg needs to “come clean” with users about his views on privacy. But I’m not so sure that’ll help. We already know plenty about Zuckerberg’s views on privacy. The real question is, what can the company do to make it up to its users? How can it begin to re-establish trust?

How can Facebook begin to restore its relationship with its users? Is the company better off reaching out or staying the course? Does Mark Zuckerberg need to be more candid about his views on privacy?

Image credit, Marcin Wisniewski, via Shutterstock