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6/21/2018

Trader Joe's has been ranked first for customer experience in a survey of multichannel retailers conducted by Forrester Research. The study looked at how consumers' experiences build loyalty at 42 different retailers, including No. 2 Costco and No. 5 BJ's Wholesale.

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Trader Joe, Forrester Research, Costco, BJ
6/21/2018

SUPERVALU is offering a ready-to-use e-commerce system to the 3,000 independent groceries it supplies, as well as other retailers in 240 metropolitan areas. The system will allows stores that have not yet deployed their own online system to offer shopping and delivery through Instacart.

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Progressive Grocer
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SuperValu
6/21/2018

Whole Foods Market deleted the images off its Instagram and dedicated its social media platform to bees, including following such celebrities as Sting. The company later revealed that it is highlighting bees' importance to the food chain and raising funds for school beehives.

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Fast Company online
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Whole Foods, Sting, Instagram
6/21/2018

Microsoft has determined that the Xbox One will not receive virtual reality support, despite earlier comments that the feature would be supported. When asked about the possibility of VR in the future, Microsoft Chief Marketing Officer Mike Nichols said, "Our perspective on it has been and continues to be that the PC is probably the best platform for more immersive VR and MR."

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CNET
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Microsoft, Mike Nichols
6/21/2018

Walmart has raised $16 billion in a bond issue to help pay for its acquisition of a 77% stake in India's Flipkart Group. The US-based retailer announced the acquisition shortly after revealing plans to sell its stake in UK-based ASDA, as part of a strategy to focus on markets with strong growth potential including India and China.

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Walmart, Flipkart
6/21/2018

Walgreens Boots Alliance will become one of the 30 companies in the Dow Jones industrial average next week, replacing General Electric, which has been part of the Dow for more than a century. "Today's change to the DJIA will make the index a better measure of the economy and the stock market," said David Blitzer, managing director and chairman of the index committee at S&P Dow Jones Indices.

6/21/2018

Consumers will continue to browse more online over the next five years, but most of their actual purchases will still happen in stores, Apple retail chief Angela Ahrendts said. Apple stores have led globally with the highest sales-per-square-foot for almost seven years.

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VentureBeat
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Apple, Angela Ahrendts
6/21/2018

AT&T is considering an acquisition of AppNexus for $1.6 billion. Through this move, AT&T could gain a larger portion of the digital ad sales market, allowing the company to compete more directly with Google and Facebook.

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AT&T, AppNexus, Facebook, Google
6/21/2018

Toronto-based restaurant chain Tim Hortons will invest $100 million to modernise its distribution system and open two new warehouses in Canada following recent franchisee complaints about delivery delays. The company aims to finish making the improvements by 2020.

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Tim Hortons
6/21/2018

Jeeo has launched a line of smart home products, including smart plugs and lightbulbs. Users of the devices can also download the Jeeo Smart Home App to interact with smart products and use voice control.

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Dealerscope