Popular but dubious recommendations for leaders include focusing only on your strengths, being authentic at all times and worrying about how you pose, argues Marc Effron of The Talent Strategy Group. "Be a critical consumer and realize that management advice that sounds too easy to be true, very likely is," he writes.
Leaders exert more influence when they seek to understand people's perspectives and draft team goals that align with organizational strategy, writes Dan Rockwell. Managers who use their title to coerce others are usually trying to get their own agenda advanced, he writes.
Businesses have seen zero-based budgeting reduce costs up to 75% in some areas, but it doesn't last unless leaders maintain oversight, say Kyle Hawke and Jan Perkins of McKinsey. Two important parts of zero-based budgeting are persuading managers to test the idea and giving them the right incentives.
Text analytics algorithms have been able to show, for instance, how Enron's internal emails indicated lower morale and ethical discomfort, and companies are seeking to test its applications for employee monitoring in real time, writes law professor Frank Partnoy. "The lesson: Figure out the truth about how the workforce is feeling not by eavesdropping on the substance of what employees say, but by examining how they are saying it," he argues.
Companies foster safe environments for communication when leaders reflect a positive attitude, ask open-ended questions and show a willingness to listen, writes Markus van Alphen. "By being inquisitive and not straightaway rejecting what another says, you encourage difference of opinion," he says.
If your business is not finding the innovation it needs, step back and identify the core problem and its components, trying from scratch to brainstorm off of those variables, writes Ellen Huxtable. "There's nothing as deadly to creativity as a single-minded determination to be creative on schedule," she writes.
Young leaders will do well when they learn the value of honoring others, doing the right thing and listening, says Arnold Donald, CEO of Carnival. "If you learn how to listen well, the world will reveal itself to you," he says.
Roller coasters race today for the titles of tallest, fastest and most death-defying, but the technology has changed little since the first ones in 15th-century Russia, writes Matt Blitz. These ice-covered wooden ramps gave way to wheeled carriages locked into wooden tracks centuries later, followed by the beginnings of the modern roller coaster in the early 20th century.
The Equal Employment Opportunity Commission has sued United Airlines for failing to protect a flight attendant who was stalked and allegedly sexually harassed for a decade by a pilot. The pilot, now in prison for the stalking, posted personal information and explicit photos of the flight attendant online but was not disciplined by the airline, according to the lawsuit.
Hot streaks in careers typically last between four and five years and can happen at any point in a person's career, according to a Northwestern University study of 30,000 people with careers in creative spaces. The study found that such streaks were indicative of higher-quality work, not necessarily more output.
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