The halftime retirement of Buffalo Bills player Vontae Davis has sparked conversation about the right way to leave a job. Some teammates and former NFL players have criticized Davis' decision, but others have applaud the move, saying people have a right to resign on their own terms.
Luxury automakers Jaguar, Audi, BMW and Mercedes-Benz are preparing to release all-electric SUVs in competition with Tesla's Model X. Audi this week introduced its E-Tron model, which is expected to cost less than the Model X and to feature Amazon's Alexa voice tool.
The NFL is the most popular television event around, even if it has become politically polarizing, is losing viewers and youth participants and could suffer reduced revenue when its broadcast rights come up for renewal, write Eben Novy-Williams and Ira Boudway. "As the world fragments, we actually become more valuable because we are one of the only things left that can aggregate tens of millions of people in one place at one time," says Brian Rolapp, the NFL's head of media.
Yusaku Maezawa, founder of Japanese retailer Zozo, was chosen to be the first person sent to the moon by Elon Musk's SpaceX program. The aerospace manufacturing company disclosed that Maezawa plans to travel on the Big Falcon Rocket spaceship in 2023, and that the entrepreneur paid a significant deposit for the flight that will go toward developing the $5 billion rocket.
Small-business confidence, consumer confidence and manufacturing charts show Bridgewater Associates founder Ray Dalio may be right about the economy reaching its peak, writes Daryl Jones. "In sum, these charts suggest a U.S. economy where manufacturing won't get much better, small business optimism is unlikely to go a lot higher, and in which the consumer is as confident as they have ever been," Jones writes.
Blink Fitness is planning to open its first location in Detroit in September 2019 as part of a partnership with the Detroit Pistons NBA team. The new unit will be located in the Henry Ford Detroit Pistons Performance Center, and other clubs will open in Michigan throughout the year.
Maximize your learning by avoiding shortcuts and trying new things, especially in areas that you typically avoid, writes Jesse Sostrin. "When you look for the easy way, you'll save some time -- but the lack of learning and growth will ultimately limit your progress," he writes.
Companies that rely too much on singular executives rather than collective leadership struggle to retain leaders and respond to competitive changes, according to a report by EY, DDI and The Conference Board that surveyed more than 25,000 people. Consider using team-based bonuses, hire and promote people known to collaborate and be able to explain the organization's purpose, write Richard Wellins and Evan Sinar of DDI.
Many customer-service problems stem from a lack of adequate training, poor staffing decisions and front-line staff not understanding why a policy exists, writes Dave Fish, founder of CuriosityCX. Companies should remove policies that block a smooth customer experience or are inconsistent from one service center to the next, he writes.
- Page 1